FAQ

Frequently Asked Questions


What are Fancy Fairy wings made of?

Fancy Fairy wings are made of a vein framework that is cut from aluminum sheet and powder coated for color, with a thickness of .04 inches for standard large wings and .05 inches thick for extra large / giant wings. The frame is laminated between iridescent film and clear vinyl. They are extremely lightweight, and you can gently bend the wing panels to pose the wings. Each listing in my shop will include the details of the frame thickness and color of both the wing membrane and veins.

Everything is sold out, how do I buy wings?
Fancy Fairy wings are now sold ready to ship through my Shopify store HERE. Photos of available items are posted on the News page, mailing list & my social media channels along with sale dates and times, so be sure to follow those. When on the Shop page of FancyFairy.com, click the Fancy Fairy Shop button under the paragraph beneath the main menu in order to get to the Shopify store to see all new items in the flash sale. Please note I am not currently accepting orders with rare exceptions.
Be ready right at start time, as quantities are limited and tend to sell out quickly.

How are the fairy wings worn?
Fancy Fairy wings can be worn with straps, however the clear straps I used to include have been unavailable due to covid supply chain issues so it will be up to the customer to provide their own. This way you can use the type of strap you prefer and in a color that matches your costume if you can’t find something clear. The new brace design is more decorative and has slots for elastic or ribbon straps to attach to. Because of the 'U' brace, they can also be slipped into any very snug and supportive fitting garment (like a corset) without the straps.
Here’s a video showing how the new Ethereal Collection convertible wings are assembled and how you can wear them: https://youtu.be/H9NoLwIabDM
This one shows a quick overview including showing you how the package arrives: https://youtube.com/shorts/SmTxtqjXkVo?feature=share
Finally, this one shows an alternative way to wear them with straps & shows off how the rubber washer assembly makes them poseable: https://youtu.be/tfaiFBBtqa4

What is your return policy?
Due to the seasonal nature of costume items, There are NO RETURNS on wings or headdresses and accessories, except in the case of damage in transit, in which case a claim must be filed.


Do you ship outside the U.S.?

Yes, and I’m opening up again to the EU! However, due to their new shipping regulations I haven't figured out yet I can not currently ship to Germany, and wings will be shipped via Delivery Duty Unpaid, you will be responsible for any duties and VAT taxes upon receipt of your package and I won’t know what that amount will be. It will not be included in your total during checkout so please be aware of this and be prepared to pay your country’s VAT upon arrival.
I also can not ship to the UK if the order is under $200, so only my handmade fairy wings are eligible right now for UK orders.
I hope to get this figured out eventually so I can ship to both regions again, I apologize for the inconvenience.

Please note that there may be customs delays that still happen since the pandemic started and are out of my control, so please hold off on purchasing wings if you have firm deadlines. An upgrade in shipping method or carrier may be necessary, UPS seems to get packages delivered faster than USPS, but they also have delays at times.

Can you lower the value of my order or mark it as 'gift' on the customs form?
No, that would be falsification of the customs form, which carries heavy penalties. If I lied on the customs form I could actually lose the privilege of international shipping completely.

How do I care for my wings?
If your wings get dirty, simply wipe them with a damp cloth and mild soap. They are water resistant but I can't guarantee waterproof if submerged. If the membrane has gotten wrinkled, you can use a hairdryer or a heat gun on a low setting, and carefully heat the film, then simply smooth them out while wearing a heat protective glove (an oven mitt works fine!) If possible, store your wings flat. Keep bends rounded, too much sharp bending may eventually weaken the metal and they may snap.

How long does it take to receive my wings?
Now that I make my wings ready to ship, your wings should arrive in roughly a week after ordering if in the U.S., or a week and a half to two weeks if outside the U.S. Everything is shipped via US Postal Priority Mail, with insurance unless otherwise requested.

There are a few small bubbles or wrinkles in the film, is this normal ?
Yes, small imperfections like bubbles or wrinkles are normal and will not detract from the look of your wings.

Do you make wings for children?
Technically no, due to the safety issues with wings made with a metal frame. However, customers have purchased wings for their children to wear under supervision or for photography. The Small Dragonfly style is the smallest.

Can I get your wings in different sizes, or a custom design?
A different size of an existing wing would be a custom order, and currently commissions and custom orders are closed until further notice. However, I may occasionally take special orders of my existing designs if my schedule allows.

Can you teach me how to make your wings?
I now have a tutorial available for making an economy version of iridescent wings! Available HERE! I plan on making more tutorials, and my Patreon patrons will get the exclusive early access before they are released to the public. If you’d like to support me on Patreon and be first to see new content, click HERE

Can you collaborate with me?
Since I am a small company and independent artist I do need reimbursement for my time and materials. I am not currently donating wings, however if you will be in the San Francisco East Bay area for a shoot, I may be able to attend and bring any available wings with me to use while I'm present.

Can I call you on the phone?
For many reasons I prefer communicating via email. All correspondence are preferred in email form so that no information is lost or forgotten to protect both you and me. I may provide a phone number in some circumstances if absolutely necessary, such as when working with a rush order that requires immediate alert or in any case where it is absolutely impossible for a customer to communicate via email.

Can I use your photos for my art piece or project, or can I post it online?
All content in this site and associated sites are © FancyFairy.com and Angela Jarman. Do not use and show publicly or redistribute without written permission except for the purposes of review, in which case full credit and a link back must be included. I do sell digital wings overlays here in this store if you are looking for stock wings. Please email with any press inquiries.

Fancy Fairy Wings & Things reserves the right to refuse service due to limited ability or resources, time constraints or unreasonable demands / harassment.